Our Process
From first call to live site
Most of these steps happen in parallel, not in sequence. We work in an agile, iterative way with weekly check-ins to keep things moving.
Discovery
We learn about your business, catalog, and goals. We walk through the platform, answer questions, and determine which plan fits — full platform or API only.
Connect
We connect to your Prophet 21 environment and run the initial data sync — products, pricing, customers, inventory. API credentials can be issued at this point if your team needs direct access.
Verify
We verify that customer-specific pricing is accurate and order import is working correctly. For API-only clients, this is typically the final step before handoff.
Design
For full platform clients, we work through the site design. Bring your own brand guidelines, or we can run a managed design contest through 99designs to explore options and land on a direction you love.
Build
We build your site, configure shipping and payments, set up product categories, and handle any custom development. Weekly meetings keep you in the loop on progress.
Test and launch
You and your team test the site end-to-end. We fix issues as they come up until everything works the way you want it to. When you are ready, we go live and stay on for ongoing support.
Who does what
We handle the technical work. You bring the business knowledge and content.
Our team handles
- ✓Platform setup and P21 connection
- ✓Data sync configuration and monitoring
- ✓Site design and development
- ✓Shipping, tax, and payment configuration
- ✓Hosting, SSL, and CDN
- ✓Image optimization and asset management
- ✓Ongoing support and maintenance
Your team provides
- ✓Prophet 21 access and credentials
- ✓Product content, descriptions, and images
- ✓Item category structure (in P21 or your own system — either works)
- ✓Item weights and dimensions in P21 (required for shipping rate accuracy)
- ✓Inventory master unique IDs associated with item IDs
- ✓Class 5 online flag set for items you want visible on the web
- ✓Business rules (shipping thresholds, pricing tiers, will-call policies)
- ✓Brand assets and design direction
- ✓Testing and feedback during development
- ✓DNS access for launch
How we stay connected
After kickoff, every client gets dedicated communication channels so nothing falls through the cracks.
Basecamp
Your dedicated project space for tasks, updates, file sharing, and discussions. Everything in one place.
Slack
A dedicated channel for real-time questions and quick conversations with our team.
Weekly check-ins
Regular meetings to review progress, address blockers, and plan next steps together.
Ready to get started?
It starts with a conversation. Tell us about your business and we will walk you through how Augur fits.